Philadelphia Parking Authority Renews Contract with Duncan Solutions, Park Loyalty Continues Enforcement Role
Proven partnership selected to drive PPA’s evolving parking management goals.
On May 20, the Philadelphia Parking Authority (PPA) officially awarded Duncan Solutions a renewed contract to manage its parking violation system and motorist support services. Duncan will continue to lead a trusted team of technology partners, including Park Loyalty, which provides the enforcement solution component.
Park Loyalty first joined the project in 2022 and will continue to support PPA officers in the field through Enforce Pro, its mobile enforcement software. The platform powers real-time citation issuance with integrated license plate recognition (LPR), evidence capture, permit and payment verification, GIS tracking, and analytics. These tools, combined with the PPA’s full ecosystem of technology providers, help ensure accurate, well-documented citations and reduce contested violations.
This re-award follows a competitive procurement process at the start of this year, reinforcing the PPA’s confidence in the established partnership with Duncan and its team, as well as their ability to continue supporting current operations and preparing for future parking initiatives. Since 2019, Duncan has led the contract, assembling a high-performing team that, in addition to Park Loyalty, includes UR International for immobilization and towing services and PRWT Services for back-office, call center, and motorist support functions.
About the PPA
The Philadelphia Parking Authority supports the city’s economic vitality through the management of on-street parking, garages, surface lots, airport parking, and enforcement programs. The PPA also regulates taxis, limousines, and transportation network companies, and operates automated red-light and speed enforcement systems.
Notably, the PPA held the International Parking & Mobility Institute’s Accredited Parking Organization with Distinction designation from 2022-2024.
(Source: philapark.org/about-ppa)
