Hilton Head Adopts Park Loyalty Parking Enforcement to Enhance Customer Service
Hilton Head partners with Park Loyalty to improve parking management.
New initiative aims to promote positive parking behaviors and ensure equitable access to popular island destinations.
Hilton Head Island, South Carolina, renowned for its pristine beaches and vibrant cultural scene, has partnered with Park Loyalty to introduce a progressive parking enforcement system, including Enforce Pro and Process Pro, designed to improve the visitor experience and promote equitable access to the island’s attractions.
Addressing Parking Challenges
As a popular island destination with limited parking space, Hilton Head faces unique challenges in accommodating residents and the influx of visitors to its beaches, landmarks, and other attractions. To address these challenges and enhance customer service, the Town has implemented a progressive rate engine developed by Park Loyalty. This system is designed to encourage positive parking behaviors and ensure a fair and transparent parking environment for all.
Progressive Rate Structure for Parking Violations
The newly implemented system introduces a tiered fine structure for parking violations within a one-year period:
- First Offense: A $50 fine
- Second Offense: A $100 fine
- Third Offense: A $250 fine
- Fourth Offense: A $500 fine
This escalating fine structure aims to promote greater compliance with parking regulations and foster a fair parking environment for all.
Collaboration with Oobeo
The successful implementation of this system included a collaborative effort with technology
integration partner, Oobeo. Their expertise played a pivotal role in tailoring the system to meet the unique needs of Hilton Head Island, ensuring a seamless and effective solution to the island’s parking challenges.
Hilton Head’s Commitment to Visitor Experience and Fair Parking
This initiative underscores Hilton Head Island’s commitment to enhancing the visitor experience while maintaining equitable access to its renowned attractions. By implementing a progressive parking enforcement system, the Town aims to promote positive parking behaviors, improve customer service, and uphold the island’s reputation as a premier destination for residents and visitors alike.
