Chattanooga Expands Parking Management with Park Loyalty

A strategic partnership drives smarter parking solutions in the Scenic City.

Chattanooga, TN—known as the “Scenic City” for its breathtaking mountains, rivers, and outdoor recreation—isn’t just a destination for adventure seekers. It’s also a city committed to innovation, leveraging technology to improve public services. We’ve been proud to partner with the Chattanooga Parking Authority for years, and we’re excited to support their continued expansion with Park Loyalty’s integrated parking management software solutions.

From Enforcement Management Software to a Fully Integrated Ecosystem

Chattanooga first adopted Enforce Pro, a leading enforcement management software, to modernize parking enforcement. Since its launch, Enforce Pro has streamlined operations, boosting efficiency and compliance. But that was just the beginning—Chattanooga has now expanded to the full Park Loyalty platform without any system conversion downtime. Parking violations, permits, and meter reservations have been transitioned seamlessly, with no disruption to motorists. With the addition of Process Pro and Permit Pro, the City is now building a fully integrated parking management ecosystem that enhances enforcement, streamlines violation processing, and improves public access to permits and reservations.

Optimizing Violation Processing with Process Pro

With Process Pro, Chattanooga strengthens violation records management, ensuring smoother workflows and more effective case tracking. This ticket processing software automates citation handling, streamlining tasks such as payment processing, DMV data management, noticing, sanctions, and adjudication. While Process Pro strengthens the back-end citation management process, Chattanooga also sought to enhance both its operations and the public’s experience with parking permits. That’s where Permit Pro comes in, offering a seamless and user-friendly solution for permit applications and renewals.

Enhancing Public Access with Permit Pro

Permit Pro seamlessly integrates with Enforce Pro and Process Pro to manage the full digital permitting lifecycle. Its public-facing portal allows residents to apply for permits, make payments, renew accounts, and reserve metered spaces—all while ensuring compliance with city policies. With enforcement and permitting now fully integrated, Chattanooga is creating a parking system that works seamlessly for both administrators and the public. This unified approach reflects their commitment to smart parking solutions that eliminate manual processing and improving user experience.

A Unified Parking System for Chattanooga’s Future

Chattanooga’s commitment to smart parking solutions highlights the power of an integrated ecosystem. By combining enforcement, permitting, and reservations within a single platform, the city is improving accessibility, efficiency, and the overall parking experience. We’re proud to continue supporting their vision for a smarter, more connected urban infrastructure.