Parking Violations Processing Software

Process Pro®

Woman looking over data on multiple computers

What if managing parking violations from start to finish could be more efficient?

Park Loyalty’s omnichannel citation processing platform, Process Pro®, does exactly that. From noticing and ticket processing to adjudication, payments, and resolution, Process Pro® offers a seamless, scalable solution that eliminates complex IT management common with many systems.

No matter the volume of citations you manage, Process Pro® helps you streamline processing, collect more revenue, and boost payment compliance. Process Pro’s easy-to-follow workflows let your team focus on what matters most while keeping your violations management operation running smoothly.

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Designed for Success

Notice generation and management
Online payment and appeal portal
High-availability system architecture
Cloud-hosted SaaS platform
No complex pricing or usage requirements

Watch the video to see how it works

Citations Compliance Management

Seamless, real-time import of citation data—including photos, voice files, and more—directly from enforcement devices.
End-to-end automated lifecycle management for aging tickets, DMV lookups, holds and liens, delinquency collections, and court system integrations.
Automated noticing workflows for citation eligibility checks, notice generation, and correspondence.
Adjudication systems support online administrative reviews, hearing requests, and scheduling—tailored to your business rules and processes.
Secure online portals for streamlined payments and appeals, with customizable payment processing options.
Automated sanctions handling including boot-and-tow requests and lien processing.
Access to DMV data for all 50 states and the District of Columbia, ensuring accurate registered owner identification.

For details on our mobile enforcement device and ticketing app that perfectly pairs with Process Pro®, check out Enforce Pro®.

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Citations Processing Intelligence

Built-in business intelligence and robust reporting features—management dashboards cover enforcement, processing, DMV lookup, appeals, revenue, and integrations.
Advanced search functionality including state/plate, citation number, and partial matches.
Citation grouping by category for more streamlined case management and quicker decision-making.
Detailed reports on enforcement activities, ticket management, revenue tracking, appeals, payment processing, collections, and notice management.

Motorist Citation Payment and Appeals Portal

Easy online access for reviewing citation details, photos, making payments, and contesting violations.
Mobile-responsive design for smooth navigation across all devices.
Streamlined review workflows with eligibility verification and support for document uploads.

Parking Management Ecosystem Integrations

Process Pro® integrates seamlessly with your existing ecosystem, whether as a stand-alone solution or alongside third-party systems. From parking kiosks to pay-by-cell systems, mobile LPR solutions, booting, towing operations, and more, Process Pro® works with a variety of systems to enhance your operations. With data exports via API or file-based methods, keeping all your systems in sync is simple.

Learn More Integrations Fact Sheet

Seamless Pairing Across Park Loyalty Platforms

Process Pro® pairs perfectly with Park Loyalty’s Enforce Pro® and Permit Pro® platforms, delivering a full suite of violations management and permit solutions.

Enforce Pro® Permit Pro®

Customization & Scalability

Process Pro® is a cloud-based solution designed for flexibility and scalability to grow with your agency. No need to worry about infrastructure.

White-Labeled interface to match your agency’s branding with customizable logos and color schemes.
Role-based access to manage roles to ensure security and optimize workflows.
No hosting-related system usage minimum requirements, no tiered pricing.