South Miami has launched Park Loyalty’s Enforce Pro solution, entering a new era of parking efficiency that overcomes past challenges and positions the City to stay ahead. Facing system reliability issues and limited support for real-time integrations, South Miami required a robust, streamlined enforcement management system that could accommodate their expanded lineup of pay-by-cell providers, mobile LPR technology, and future permitting solutions. Park Loyalty’s Enforce Pro was selected not only as the enforcement solution but also as the ecosystem aggregator, bringing together multiple technologies to improve accuracy, speed, and overall efficiency.

The performance numbers since launch underscore the effectiveness of the solution. Within 48 hours, city staff were fully adapted to the new system, issuing citations with unprecedented speed and precision. The average time to issue a citation now stands at just 35 seconds—more than twice as fast as with the previous system—while ticket void rates have dropped to less than 0.05%. This rapid adoption is a testament to the ease of Enforce Pro’s design and the reliability of the integrated systems, enabling South Miami to maintain smooth, efficient operations with minimal adjustment time.

Park Loyalty is proud to partner with South Miami in their mission to bring innovative, reliable parking solutions to the community. This success wouldn’t have been possible without the assistance of our ecosystem partners—ParkMobile, PayByPhone, Passport, and Survision—whose technology integrations played a key role in making this launch a success. As South Miami moves forward with Enforce Pro, they are now well-positioned for future enhancements that will further streamline parking and improve service for residents and visitors alike.